What is the capacity of the dog fountain?
The fountain has a 7 liter capacity, providing enough water for a large dog for 7 days.
What are the different water flow shapes offered?
The fountain offers two water flow options, bubbling shape and faucet shape.
How can I monitor the water level?
The Big Eye window shows blue light when full and red light when low or pump failure occurs.
Is the fountain noisy?
The ultra-quiet pump operates at less than or equal to 28 decibels.
How does the filtration system work?
The six-fold filtration system removes impurities, debris, and odors for clean water.
How often should I replace the filters?
Replace the pre-filter sponge weekly and the main filter every 14 days.
What material is the fountain made of?
The fountain is made of BPA-free stainless steel, resistant to low temperatures.
How do I clean the pump?
Remove the pump cover, impeller cover, and impeller, then clean the pump chamber.
Is the fountain easy to clean?
Yes, the parts are dishwasher-safe except for the plastic components.
How durable is the fountain?
The upgraded pump has a lifespan of more than 15000 hours.
How do I install the fountain?
Align and connect the pump, hose, tray, add water, insert the filter and stainless steel faucet.
Can the fountain run continuously?
Yes, it is designed for non-stop water flow throughout the day.
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